CG
Cynthia G

1 reviews | Active since Nov 2022

04 Nov 2022, 11:06

5 Star Service at Ithemba Property

Looking for affordable Accomodation in Johannesburg CBD - can be a challenge

Trust me I know - I have stayed in different flats and the terrible service can get you packing without thinking twice - I am not about naming and shaming any company - but I feel compelled to praise this one.

1. Ithemba Property management has made the process which is usually stressfull -so easy through technology - no thousand forms to fill.

2. I got to be helped by a young gentlemman Katleho Mothopi when I approached Ithemba for accomodation - his proffesional approach and mannerism is par excellence - I come from a Corporate environment and I wished that his CEO knew that Katleho is representing the Ithemba brand so well - Ithemba means Hope - His service gave me Hope in Humankind - in Johannesburg where you dont get good service anywhere - especially as Black on Black - no politics intended.

Katleho Mothopi is an asset to the Ithemba company - 5 Star Rating

3. My stay at The Diamond - 5 Star rating for the Building Managers Jerkinah and Makoma - Their service made me feel at home away from my real home .

4. Life happens and I found myself having to downgrade from two bedroom flat to a one bedroom flat. Transfer agent Lebogang made a vulnerable process seem normal and bearable through his Humane and proffesional aproach. I am still here at Ithemba thanks to Katleho and Lebogang who really keep their service par excellence. 5 Star Rating for these 2 gentlemen. 5.The move to the new building - The Onyx became such a smoothe transition thanks to the professional aproach and services of the Co-Building manager Lehonolo and all the Reception and secutity personel at the Onyx.

I can happily refer a person to get accomodation at Ithemba based on my experience with the above 5 people who had direct impact to my application process and right up to my stay at Ithemba Property apartments.

Awesome experience.

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Replies (3)
Ithemba Property Management
Ithemba Property Management's reply04 Nov 2022, 11:32
Official
Hi Cynthia,

Thank you for sharing your experience.

Your comments are very encouraging and show that we are on the right track in terms of striving for excellence.

We will notify the above-mentioned employees' line managers so that they can be properly recognized.

Our goal is to continue to make you feel at home. Enjoy your stay.

Regards,
Ithemba Property 
CG
Cynthia G's update04 Nov 2022, 12:00
Reviewer Update
Your response is highly appreciated. Keep it up.
Ithemba Property Management
Ithemba Property Management's reply09 Nov 2022, 11:27
Official
Thank you