Pathetic customer service

<p>This complaint surfaced out of sheer disgust resulted by failure of ITEC to attend to their failed telephone infrastructure that they provided us as well as their failure to attend, aknowledge nor respond to our calls.</p> <p>Not only have they supp**** us with a telephone infratructure that provides the most poorest of use but their service department is as good as non-existant. </p> <p>I am most annoyed that we have to run after a serivce provider who shows no interest on its customers My impression of Itec as a company has been tarnished, and i do not forsee how as a company i can continue with their service.</p> <p> </p> <p>The telephone lines have a terrible network connection, the lines were down for 3 business days with. We logged a service call with ITEC and they only responsed and attended to the request in day 3??</p>