BS
Ben S
1 reviews | Active since Apr 2014
14 Jul 2015, 17:34
BEWARE THE RENEWAL PERIOD
One thing ITEC will not tell you, and other providers, is that there you absolutely have to terminate the agreement before 90 days prior to the contract end period. This sounds standard but if you go 1 day over it will lock you in for a further 12 months.<br> <br> other providers allow you to pay a 90 day cancellation period but not ITEC.<br> <br> its shameful, its the only way they can hold onto business then sobeit but its shameful and in a way devious.<br> <br> had we known about this they would have received the cancellation in time but this they do not tell you either, only when its too late.
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Replies (1)Itec's replyOfficial
28 Jul 2015, 11:44Hello bensymington,
We have been unable to find your company in our system, is it Symlogia? We cannot find any account for you in our client database so we have been unable to investigate the issue. Please can you send us your contact details and the name of the Itec dealership that you have been dealing with? Thank you.
We have been unable to find your company in our system, is it Symlogia? We cannot find any account for you in our client database so we have been unable to investigate the issue. Please can you send us your contact details and the name of the Itec dealership that you have been dealing with? Thank you.
Itec's reply28 Jul 2015, 11:44
Official
Hello bensymington,
We have been unable to find your company in our system, is it Symlogia? We cannot find any account for you in our client database so we have been unable to investigate the issue. Please can you send us your contact details and the name of the Itec dealership that you have been dealing with? Thank you.
We have been unable to find your company in our system, is it Symlogia? We cannot find any account for you in our client database so we have been unable to investigate the issue. Please can you send us your contact details and the name of the Itec dealership that you have been dealing with? Thank you.
