Worst printing solutions company ever!!

We went into a contract with Itec for the leasing of 2 printers. We have been with them for 2.5 years and cannot wait for our contract to end as it has been the worst experience ever. Firstly they charged us for additional software R1200 per month in order for us to monitor and see who is printing what. This have never worked due to their company selling us a product that cannot work on our network and we were ill advice. There reaction... you signed a contract. We have been billed over 30 months now on software we could have never used due to our networks not being compatible... they never did their homework before selling us a product but that is our fault... ridiculous. After that the one printer broke constantly, we had such a mission to get people out to fix and could hardly use the printer. After a HUGE struggle we got a loan printer, this was about 18 months into the contract already. Their technicians are not trained and we had to spend so much time in getting something to print on. We had a color printer, and they could not set it up so that only certain people can print on color. All the copies went through as color although we only printed black and white. We received bills in excess of R15000 for copy charges and their reaction to this was, then remove the color printer... their billing are set and we cannot proof we didn't print in black and white. We then swopped the loan machine for a black and white... still paying the lease on a color copier. Our contract expiries in September 2017. I gave notice 1 June 2017 just to make sure we do not have to pay an extra sent to Itec than what is contractually required, well guess what even this process turned out to be a problem. They now sent us the fine writing that we have to give 180 days notice. Really? Who does that? it is ridiculous that you still have to now pay after the contract have expired. No other printing solutions company has a clause like this. Please do not use this company as they trap you and take your money with NO service. You may contact me directly should you wish to have more detail, but PLEASE do not fall for their lies. Sonja Prinsloo Peugeot Northcliff ********** 000