Poor Poor Service/Do yourself a favour and don't ever support ITEC

<p>This is by far the worst service that I have ever received from a company. I have reported over 2 weeks ago a problem with our lines, sent emails phoned Willie in their IT Dept with absoltely no joy. They keep on saying problem resolved and then closes the ticket without even checking to see if the problem has been sorted out. It came on for a couple of days and then off again. It was again reported to Willie. When no joy was received from Willie I asked to speak to Deloshne thinking that someone higher up would be able to solve this problem. Deloshne said she will phone me back. She never did but then I received a call from Pieter in their Resolution centre. He said he will keep me in the loop on the progress and did phone me saying that my query has top priority to resolve. Well this is now day two and Pieter is nowhere to be found. I have phoned him twice today already and only get his voice mail.</p> <p>This company does not understand service. My advice would be to rather go support a company that is serious about service.</p>