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Mpilwenhle M

1 reviews | Active since Jul 2026

03 Jul 2026, 15:47

Poor Service From Key Durban South

I bought a Suzuki Baleno from Key Durban South and I have been having constant problems with the vehicle from the day I took delivery. After taking delivery the vehicle had a vibration and I took the vehicle to Richards Bay since I was close by, I was told the driveshafts have a problem and I should return the vehicle in Durban which I did. I informed the manager that I’d like to return the vehicle since it has problems and he told me straight that will not happen, a week after the driveshaft was replaced, a month after the seat belts were not latching, a month there after the car started vibrating like hell. I did inform the salesman that the vehicle has a problem and he told me to take the car to Richards Bay and I called to inform that I’m not getting assistance. I had to make means for the vehicle to be assessed. The service I am getting is horrible, the peoples attitude is horrible, the level of respect is 0 and no one is taking accountability.

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