Zero support for declined istorecard applications

<p>iStore have partnered up with Standard Bank, which means I expected something to go wrong with my iStore card application, knowing this would be the only stage of this process where I would not be disappointed.<br /><br />Needless to say after filling in my details I was told I did not qualify due to Error D027. Clicking on the link that was supposed to tell me what this was lead to a broken link. After that I ran an internet search and found out I was declined because I already have an iStore Card. I don't of course. But it looks like having a BlueBean card (which I do have) is considered to be the same thing (it's not).<br /><br />So I called the Standard Bank call center, and racked up hour 20,000 of listening to their atrocious 'holding' jingle waiting for someone to speak to me. The consultant was then unable to shed any light on the situation, beyond the fact that I'd been declined because I have a card already, and then didn't know how to escalate it, and just passed me on to an automated answering service for people who have received late payment notifications.<br /><br />All I want is an iStore card. My credit is fine. Please help. Please.</p>