CP
Chris P

1 reviews | Active since Aug 2016

04 Aug 2016, 08:27

Whats worse Moleskin Phone cover or iStore Service?

<p>On the 24th June I bought a Moleskin cover, exactly one week later I returned it with the slips and everything because the sides were peeling off, see photos. The Manager, ENVER, took the cover and my details and said he will contact me... Nothing. </p> <p> </p> <p>One month later on the 31st of July I go back to the store and they know nothing about it. New manager SERALIZE takes my details and says she will find out. </p> <p> </p> <p>Today (4th Aug) I go in to find out, and they have another new manager (RAEES) who finds my phone cover in the back and says "sorry this is general wear and tear"</p> <p> </p> <p>First of all, I’m not here to write a post about how my emotions are hurt because all the money I’ve lost, Frankly I’ve lost more in parking and petrol. I think is disturbing that the world number 1 brand can be so useless at customer care. </p> <p> </p> <p>I’ll let you be the judge of the phone cover, the term “general wear and tear” means that the company is happy that the product is wearing and a normal rate.. 7 days and it looks like that?</p> <p> </p> <p>I know that Apple is the best, so I’ll be using DigiCape from now on. I’m sure they know how to use a phone and don’t have a new manager every time you go there..</p>

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Replies (1)
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Chris P's update04 Aug 2016, 08:29
Reviewer Update

Unfortunately, I can only post one photo, but each corner looks like that or worse