1 reviews | Active since Nov 2011
Warranty for Apple Watch series 3 is a lie. Get yourself a different watch. The screen is poor quality and the will find any excuse not honour the warranty
The warranty for Apple series 3 is a lie don’t fall for it. Get yourself a good quality watch and refuse to be misled. My watch cracked screen with no impact. The istore canal walk sent my watch to the Cape Town waterfront service center. I will leave their poorest of service for another day. after enduring all that poor service and not receiving responses to my follow up they came back with voiding the warranty claiming impact they could see. There was no impact I know for sure but a rather a ploy to not account for poor quality and do the right thing. I escalated the matter to Apple and without even seeing my watch they claim impact from a photo and also refuse the replace or repair my watch. It is very sad for me coz up now I was an Apple loyalist. But I’m disappointed by lack of integrity avoiding warranty to a point of manifesting a lie. When I asked Apple to send me summary of their report they refused and told me the response on the phone was their final step in the matter. I could not believe what I thought was a great product was backed up with such *****. I’m done with Apple, istore canal and especially their service center. To treated so poorly by the people who are meant to be a service center was a shocker for me. So be warned. Get a different watch. I also saw the comments from those with similar experience when it was too late. What is worse they refuse to give me back my watch and I need to move to the next level with the matter.
