Useless service & passing the buck

<p>I have app**** to IStore the glen 4 weeks ago to upgrade my 5 lines that is on Telkom business mobile. I had to send the documents 3 times. Every time they tell me the problem is with Telkom and it will be sorted in 3 days. Every time I drive back (200km round trip) they have a new excuse. They do nothing from their side to assist or keep me updated. They are not responding to e-mail even though I e-mail them 3 - 5 times a day. </p>