Two Weeks Later – Still No Credit from iStore Pre-Owned

It’s been over two weeks and I’m still waiting for a credit from iStore Pre-Owned. I genuinely do not understand why this is taking so long.

I bought the original item as a gift, and I made sure to purchase it a month in advance so there would be enough time in case anything went wrong. Well, the day for the gift is now almost here—and I’m still waiting on this credit so I can place a new order. It’s beyond frustrating.

To make matters worse, I only ever receive feedback when I follow up myself. There has been zero proactive communication from your team. This level of service is completely unacceptable, especially when it involves money.

This is not the first time I’ve received poor service from iStore Pre-Owned, and honestly, I’ve had enough. I’ve been more than patient, but the lack of urgency, accountability, and basic customer care is disappointing.

I will definitely be rethinking any future purchases from iStore Pre-Owned—and I’ll be warning others too. Do better.