rr
reeves.catalina reeves.catalina

1 reviews | Active since May 2017

04 May 2017, 16:13

Sent an iMac in for repairs and it was returned without the power cable. (iStore Sandton)

<p>The director of my company sent in our iMac for repairs and went to collect it. When we opened the box back at the office the power cable was missing.</p> <p>After calling numerous times there was no repsonse or call back from the service desk. We were told by the call centre that we have to either wait for them to call us back or go and collect it. Our office is 20km away from the store. </p> <p>There is no direct contact line to the iStore itself. Not only do we have no machine to work with but now we have to go back to the iStore to try and resolve this issue ourselves because we cannot get hold of the service desk. </p> <p> </p> <p>Totally unacceptable. </p>

0
Replies (0)