****s with misleading advertising

This brand doesn't live up to their name, on the 13th of September placed a preorder for the iPhone 16 pro max and only to find out after lots of chasing to their customer service (live chat, calling the customer service and via what's app) that delivery is only expected in October. Don't create a hype around Pre orders and then send stock to the stores in SA for customers to buy it via cash or contract but anyone who placed it online will wait a minimum of 3 weeks.

Please learn and know that online orders should be treated as priority to be shipped and delivered. (ESPECIALLY PRE ORDERS!!!!!!!!!!)

It's pathetic that no one can assist with any update on the order but some stores in SA are receiving stock for the 16 pro versions.

Where is your express delivery service that's advertised, as a brand why set up for Pre orders when you're not able to fulfill it. Apparently you work on first come first serve rule, so why must online customers wait for their orders. Did you not plan to push out preorders first before sending stock to stores for walk-in customers???????

Please get your priorities straight as a retail business and for online shoppers. Kindly don't take this review lightly because there is more to come that will go viral in SA. I'm ready to create havoc with this Apple SA and istoreSA.

I expect my order to be delivered ASAP!!!