1 reviews | Active since Oct 2013
******* service
What an awful customer service I received. I visited your Clearwater iStore and I left there disappointed. Firstly I was sent from pillar to post to get documents, secondly the lady who was assisting me said I need to go in the branch to get a credit card statement because the one from the ATM is not accepted. When I or back she then asked Karabo to assist me as she was leaving, fine I didn't have a problem with it, what annoyed me is the fact that we did the application only to find out that there's no stock. I was sent back and forth 4 times and I don't understand how come they didn't check if there's no stock? Then Karabo suggested I go to Eastgate they have enough stock, I drove all the way to Eastgate and guess what they said they don't have stock. On top of that I called Vodacom today the agent I spoke to said it shows that I did an application with iStore therefore they won't be able to assist me. How is that even possible?
