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<p>I sent my iPhone 6 Plus that I have owned and used for less than 18 months. The phone's application is dysfunctional. Sent to istore East Gate, in about 3 days I received a quote from Core, their repair agent, with a trade in offer of R6000 for a new phone. They don't know what is the problem with my phone which means I don't know what is the R6000 for. I don't want a new phone, I paid more than 15k for this phone which in less than 2 years is giving me problems. Through out my cellphone using life, I have never owned nor used a phone for more than 2 years without problems until I started using the i products. Which is the reason I have been willing to pay extra on cost thinking it's good value for money. ,I still have 2 iPhone 5 phones and an iPad 2, that i have owned for more than 3 years and are are fully functional. It therefore goes without saying that this iPhone 6 was not worth my money. I also find it very strange that iPhone has a 1 year warranty while other brands that are much cheaper offer a 2 year warranty. To me this is nothing but a *******. I rejected the offer demanding for my phone to be repaired which they have gladly refered me to their global contact center. I have been battling to get through to them. In the mean time East gate store is on a daily basis harassing me to come fetch my phone. What is this???!!</p>