Refund

I placed an order on October 25th. I must express my disappointment with the communication I have received so far.

On the 31st of October, I spoke to Keabetswe through their support online center. She promised that the Rosebank store manager would call me. That call did not happen. On the 3rd of November, I spoke with Keabetswe, but the conversation abruptly ended, leaving me without a resolution. Additionally, I called your support line and spoke with Nomvula, who was unable to hear me and subsequently cut off the call. Today, I spoke to Vivien, who told me that the store manager would call me.

This is exhausting for me and I would appreciate a prompt update on my order status or a refund if they won't be able to deliver my phone.

Thank you for your attention to this matter.