Problems with brand new I Pad M3 terrible service from I store in Pavillion.

The I pad Air M3 are not fit for purpose as it overheats when charging and with hardly any use. Product returned within 3 days - they demand 20% “handling fee” when you ask for refund. Apparently they repackage and resell returned items as new. They refuse to follow the law in SA and are bullies a young man who has a debilitating disease and needed that for work.