Poor service

First of all Vodacom and Istore processes are inefficient and take forever to get processed which is an inconvenience! The Vodacom consultant at the glen Istore incorrectly placed a new number on my contract without asking me due to Istore the glens poor iPhone 6 sales management! I have had to wait 3 days for my number to be placed onto my contract and I am still waiting! I have been inconvinienced and No one seems to be bothered about me as a customer who has been driving to the store due to lack of feedback! According to the consultant vodacom has not gotten back to him with regards to my contract deletion status and I cannot call to enquire. I am disappointed at the Istore service as I have moved from Samsung to Apple in the hopes of great service but have been poorly acknowledged as a client!