POOR AND PATHETIC SERVICE BY iStore and Telkom together

Ho there i am writing this email with alot of frustration and disappointment. Its more then 2 months I came to I store and wanted to apply for new I phone 17pro and I did . And since then I have been waiting and waiting a d waiting. Its so pathetic and poor service both sides of istore and Telkom , that we waiting for response. I GIVE THEM _ 10000 . I GIVE UP ON THEM NOW