Poor aftersales support / repair

<p>I returned my less than 1 year old macbook 12" due to the "S" keyfob having lost it's print and the "enter" key not properly working (had to press the enter key right at the top). Both problems were solved but the machine was returned with the "A"key fob not properly seated, this time causing the "A" key not working every time. The most frustrating part is having to go back to an istore, waiting in a queue (no booking or appointments) and even more frustrating: being without my everyday work machine for 3+ days. </p> <p> </p> <p>Apple aftersales is just not good enough.</p>