Pathetic service

The manager came and said that what the company policy says.which I understood but the way she spoke to me with a attitude pulling her face being chicky.i didn't like it at all for a manager in such a exclusive mall she will have to change her behavior even the consultants also said she is like that.i feel she treated me like a client who can not afford anything in her store after I spended over 15000 at Istore.and I personally feel action must be taken in consideration.i have never felt so embarrassed in my whole life infront of so many people.im highly upset