Pathetic service

<p>I went to go apply for an iphone 6. My application was processed under someone else's account. Nobody called me to let me know the outcome. I then went to the store only to find out that it was done incorrectly. I had to do the application again in a correct number. The application was successful. I went back to go collect the phone. Nobody expalined to me what package am I on. When I did the application I was told that I will get R200 airtime per month to my surprise its only R150. I bought a screen protector, I had to ask again for help, all he could tell me that I need to sign a form incase the are bubles once the screen protector was set up. I was give a sim card that I dont need, when I asked if I need it all the guy could say to me was I suppose. If I knew what pathetic service I was going to get I would have stayed with samsung. I wanted to use the icloud email address but I did not know how to set up the phone I ended up using my gmail account. I am still new to apple the least the guy could have done was show me how to set it up.</p>