ZB
Zenda B

1 reviews | Active since Jan 2017

07 Sept 2020, 17:42

Only South Africa will trash Apple’s reputation of top quality products and service.

IStore Mall of Africa. Suhail Nabee. This is the person I tried to get help from regarding the poor application of a screenguard, valued R399, on an Apple Watch on 11 August 2020. My son bought the watch with his hard earned money and wants to protect it from damage on the screen and then you get people like this that will be the reason to trash the reputation of a great company. On the day of the purchase the sales rep did not want to sell the protector without a document being signed without explanation what the document states. The following morning there was an airbubble in one corner which I spoke to Suhail about and he was fully informed that it won’t be possible to return to his store and he requested a pic via email which to date still is not resolved and upon that, today the screenguard during the day popped off and was only discovered at 17:00 being missing. Our nearest branch is Clearwater Mall and I told and asked Suhail to assist with assistance to get the screenguard exchanged.

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