XB
Xander B

1 reviews | Active since Jun 2017

27 Jun 2017, 15:19

Online Support??? what Support...? :-(?

<p>hmmm where to start...</p> <p> </p> <p>they say you cant complain about the service... because ther is no service...</p> <p> </p> <p>I recently tried to contact the iStore online support line... not once... but as a matter of fact... 7 times in ONE DAY.</p> <p> </p> <p>It is not the fact that the phone is ringing when i call or either being put through to them that bothers me... its the fact that it rings once or twice and then the call just gets dropped....?</p> <p> </p> <p>if i call again and ask to speak to a consultant, i mangage to get through to them... then they put me through to their iStore online support line and guess what.... the call gets dropped again after one or two rings...</p> <p> </p> <p>so that brings me to the question...?</p> <p> </p> <p>how many times do i need to call the number? how much airtime should i put on my phone for the please hold sir while we transfer you to the next available consultant? is R50 enough? or maybe a R100?</p> <p> </p> <p>You tell me?</p> <p> </p>

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