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chelsea G

1 reviews | Active since May 2017

03 May 2023, 09:31

online application

Good day

I am highly disappointed with the level of service received from you guys.

I received an email yesterday morning stating that they could not get hold of me regarding my online application.

Which for one is a lie as i did not receive a missed call does that mean you guys only try once.

I then called the call center and I was told that they were escallating the matter and someone would give me a call.

That was not done either.

I then sent a live chat and Portia responded requesting the department that was trying to call me.

I responded to her with no reply back from her.

For a well known brand you guys do not value your customers it is all empty promises.

Its been a week now since I have app**** online with no feedback or luck from you guys.

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