1 reviews | Active since Aug 2016
No Telephone Number Contact Information
Currently there is a shortage on iPhones, which is not their fault and I understand completely. What I do have a problem with is the way they are dealing with it. First, they dont have contact numbers for each store. So you cannot call and find out what they have and dont have. They do have a waiting list though, which brings me to the second problem - you can only add 2 options for the phone of choice. They say they are limiting each customer to 2 phones, but I told the lady that I only want one phone, but it can be either green, purple, white, iphone 12 or 13, which ever they get stock of first. Then they say they understand that I only want one, but i'm not allowed to add more than 2 options. So now, I'm playing their game - phoning head office because that's the only number available, then the person gets upset with me because I'm asking them to check each shop for stock, which I get, but I'll be glad to do it - just give me their phone number. They even said they will get the store to phone me, but that also never happened. So now, I have to physically drive to each store, which doesn't help also. I was standing in a queue in Menlyn and the guy said they don't have stock. So I went to Brooklyn, and there the lady at least checked the system and she said they have stock at Menlyn.
