No store Assistance

I walked into the I-STORE GATEWAY, to purchase an I-PAD through FNB, There were to store assistant who asked if I required assistance, I said yes , but they did not assist me and carried on doing what they were doing.<br> I then waited 30min before asking for the manager, who sent a assistant to help me, I app**** for the I-pad . A day later I was contacted and I was told that it was rejected by FNB. I called FNB, and then Jade Harris from FNB called me to say I could fetch my I-PAD, there was an error on FNB side. However I contacted the I-store to enquire, I told its still not approved- after speaking to 3 different people. I then called again and spoke to Charlene, I explained her my situation on asking her to verify with FNB, Charlene refused to assist me. she said I need to do it myself.