VL
Verusca L

1 reviews | Active since Apr 2012

09 Dec 2015, 13:46

NO SENSE FOR CUSTOMER SATISFACTION

I app**** for a ipad air contract with the Centurion Istore 3 weeks ago. I was told that I will have feedback the same day or the next day. 3 days went passed with no feedback and I went to the store to follow-up just to fins out that there is a backlog and I have to wait until the next week. The next week came still no feedback....went back to the store again after trying to call several times and still nothing. I went a third time and was told it will be done now. Than surprise no stock for the color i wanted that was available with the initial application 3 weeks ago. Another week has gone by I made 2 calls and emailed still no feedback on this.<br> <br> Is this the type of service you give your customers...Do I have to wait a month and beg for communication from your side.<br> <br> Should I take my business elsewhere maybe?<br> I'am frustrated , irritated , angry...you wasting my time.<br> <br>

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