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<p>I have bought an appliance with my Istore card during November 2016 and have not received ANY statement via email yet, as promised!! Nevertheless, I receive DAILY calls from Standard Bank to pay my instalment, and although I have requested a statement SEVERAL times, nothing happens! Can it be so difficult to sent a customer a statement via e-mail? Also, I am unable to create an online account to access my statements, as their system does not recognise my ID! Very disappointing!</p>