No after sales

<p>I “had” an Apple Iphone, I bought a few month ago cash, my mistake, I drop the phone getting in the car on Monday and the screen cracked, and this was not a good feeling I had, I do have insurance and thought I could get it repaired, I visited Woodlands Istore to get the process started, but was advice I needed to make a backup ( good) and make an appointment with the services department to view ect as they can’t assist me then and there (not so good) , so the 1st available booking date and time was today @ Istore Menlyn, were this process would be explained , cost ect, I don’t even know why one needs an appointment as one needs to stand in a que and wait your turn as appointments does not matter, I was informed by the services consultant that this will take up to 15 working days and can’t give me a price of the repair as they need to review, I also explain that I need the phone to get into my house via the security gates in the complex as it works on phone call and I will not be able to get into my house, I also ask if I can’t go to the repair place to wait to get this fixed , and was fully informed that this is not part of the process and PROCEDURE , I can’t use my old phone as the new simcard does not word in the old phone. So his solution to my was, sleep on the street for 15 days, buy a new phone or a new house, thank you Apple Jobs for your great services , I will every day I handle my phone and save to buy a new smart phone ( definitely not apple) advertise and be thinking this damage product provide to me by the compliment of Apple,</p> <p>The actual Apple slogan - not for people but for procedures , once you buy our product, we are not here to help,</p> <p>Apple iphone, we don’t provide after sales services or care or see people , we have procedures...</p> <p> </p> <p> </p>