KAYISE IS A ROSE AMONG THORNS! AMAZING SERVICE

iStore I'd like to to let you know that the ONLY saving grace you have in your whole establishment that isn't tarnishing your brand with shoddy service is a lovely lady by the name of Kayise.

She took the time to call and assist me and went beyond her call of duty to give me incredible and caring service even after I ranted and shouted at her for other people's bad service at Apple.

She kept calling me back and presented a solution (the ONLY one who did after speaking to 3 other guys prior) and worked tirelessly to SOLVE MY PROBLEM with a can-do attitude.

She was patient, calm, caring, friendly and efficient...ey in fact in my company I'd half the salary of those other inefficient guys and give her a raise with their money!!

Please recognise and reward good work. Kayise is doing an amazing job at restoring Apple's image when it comes to after sales service as it's a commonly known fact (that I've seen first hand) that Apple cares little after you've bought their less than reasonably priced products.

We complain for bad service but we must congratulate when we see even a glimmer of goodness too. Thank you to the amazing Kayise for taking the time to solve issues with ease.

(No thank you to Grant Crawford... And no thank you to Chris. These two need more training.)