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My highly over-priced MacBook broke (within three years BTW!), and their technicians couldn't help me. I get a voucher to buy a new one (thanks to my insurance), but now I have been sitting with a voucher that has no use to me as they have had zero stock since the beginning of March!! They refuse to refund me for cash to go to Digicape who actually has stock?! Their customer service is **** and no one is actually giving me CORRECT dates as to when they are going to be receiving stock.. I am designer and this is how I make my living?! So frustrating!!