It seems in fact that the “Apple” really does fall very far from the tree

Very disappointed in Istore Rustenburg Waterfall mall, I went to purchase a iPhone 17 Pro, upon my arrival at the iStore I was greeted by a sales consultant. I then enquired on the iPhone 17 Pro silver as it is the one I wanted to buy, the employee then told me that they do not have stock on the silver 17 Pro, I had explained to her I wanted to purchase it cash, I then left to purchase it from incredible connection, I then returned to the iStore to enquire on insurance and I was told off in a pompous manner from a very unprofessional admin lady and I quote “what if it’s a **** we don’t know what’s inside” in my life have I never heard such ignorance, it is a licensed apple product however apple cannot assist with its product, it should not matter from which store I bought it, it remains an apple product that should be able to be insured from the product manufacturer, it’s like telling me that I can’t go service a Volkswagen at a Volkswagen dealership because I bought it from a non Volkswagen dealership, very unfortunate that I am writing this review however it is unbelievably unacceptable I would have left it at that but because of an iStore employees pompous arrogant and at the same time ******** comment I am writing this review and also to Apple, it simply does not make sense that you cannot insure a licensed apple product at a iStore which is there to cater to Apple customers or it seems that Apple has completely lost the ethos instilled by Steve Jobs, very disappointing.