PL
Peter L

1 reviews | Active since Feb 2022

15 Feb 2025, 13:38

Istore uses "Free" Icare as a ****

Istore uses icare as a ****. Advertised as free 2 year cover but this is not the case. Second phone that this is the issue - last one required "activation" which was impossible. This time advertised as two year cover but is one year cover when checking devices, and not details supp**** in emailed warranty. You're better buying at other outlets that are easier to deal with and with decent customer service.

0
Replies (1)
PL
Peter L's update18 Feb 2025, 15:44
Reviewer Update
Istore has responded to my queries and have answered these in full to my satisfaction. Would be happy to revise the above to 5 * and appreciate the service received.