Istore TableBay Poor service (Istore App Poor service)

After receiving extremely poor service on previous dealings with Istore TableBay. I have now finally been in discussion with the App Istore. However the app person keeps stating they will phone you know. Then you sit with your phone and wait, for hours and no call. Then somewhere you miss a call in the day - no call back, no message and not retry a few minutes later from them. Then you have to follow up again. Then its the same repeat story, but they then just dont phone you - for days.

I am now sitting on +96 hours since they said I will be contacted. And still no call back.

This is for a Christmas gift that would have been in store the 4th/5th Dec. But never came. And now I get told it is "out of stock", but they will call with a solution.

They just dont call you.

Extremely poor service. If you can prevent them, my advice would be to do so. They ask a premium for a product - which should be made up with excellent service. But honestly this is the poorest service I have experienced from a company in 2024.