iStore Somerset Mall - ********* behaviour

SOMERSET WEST MALL - I booked in my airpods and indicated that the left airpod made static noises. It was documented as such on the original booking document. They ignored my request and just replaced the right side airpod. After I paid over R2k I still had the issue with the left airpod. After a long process they finally agreed to run a diagnostic again, with the efforts by the techinicians they finally discovered the issue with the left airpod. They then proceeded to quote me with another R2k to replace the left airpod after I have already paid over R2k to replace the wrong airpod. This is very upsetting, and the support I received from the store as was also very poor. There is no way that I am paying over R2k again after they should've done it correctly from the start. I am going to proceed to the small claims court with this matter.