iStore Online - STAY AWAY and keep your sanity and your business

On the 25th Feb I app**** for my upgrade with iStore Online - I received confirmation that all was approved and I needed to pay an admin fee. The admin fee was paid and contract submitted within 24 hours and that's when the nightmare started. No replies came from my emails asking for feedback, my current device also stopped receiving or making calls - since I do most of my business on the phone - my business dealings came to a halt - as at this moment I still cannot receive phone calls. I've asked 6 TIMES for the Manager's details as my questions go unanswered! On the 5th time I requested the Manager's information from Lesedi I received an email to say I need to call the toll free number!? With what exactly?? My new iPhone was delivered and left in an open reception - it was not signed for by me. iStore called the reception upon receipt of my complaint. From the date of receipt of the contract my line has stopped receiving calls, I have now lost 5 days worth of productivity and my phone still doesn't work. Still the Manager's name and details remain a mystery. This is possibly the most horrible experience with any service outlet I have ever received which still remains unresolved