1 reviews | Active since Feb 2025
Istore Kolonnade
Istore Kolonnade managers and staff very rude and unwilling to assist customers. Their policy is about them not the customers, they don’t respond to queries, when they do after a month, they are not helpful @ all. I’ve never seen such arrogance & disrespect. They pay no attention to their work, I’m in debt because of them. They concluded a contract with wrong date after they made me wait for about 4 weeks to change the cellphone number, the contract was activated without signing the contract. I thought Istore is serving premium clients, next time I will opt for other brands. I’ve been using IPad & IPhone for more than 15 years, this is my last apple gadget, lepopotwana provides a better service. I hope the executives are attending to this complaints because they are just too many. I’m still waiting for my money to be refunded, worse part they even deduct on the wrong date despite the fact that they have my payslip, they have no regard at all for the customers, the staff and managers, 4 of them couldn’t assist me. They don’t even deserve 1 star.
