Istore has iterrible service

<p>I bought a reconditioned ipad from Istore cresta on the 31 July 2016. I was told that there was a 6 month warranty perios and that I would be able to get my money back if anything went worng with the unit in this period. In December the unit would not charge at all. I took it back to istore Cresta where the technician said they have to check if it would charge. He left it on charge for 10 mins and nothing happened. I told him that i was told that since this was within the warranty period I would be able to get my money back, he said that this was correct but first it would have to go into diagnostics to see that I did not cause water damage or something. I get an email from the diagnostics dept saying that it is now charging. (How do I know this will not happen again, and now outside of the warranty period, as there is clearly something wrong with the charging port.) I reply saying i just want my money back. I get the same email again! I reply again. Now I get acall from them saying exactly what the email said. When I explain the story AGAIN I get told that it is not within the warranty period. Clearly they cannot count!!!</p> <p>I just want my money back as promised. As a loyal use of idevices I expect better service from istore! </p>