Istore Garden Route Mall George

I went to the Istore in the Garden Route Mall George. Stood in a line with about 8 people in front of me. 3 people behind the desk with only one serving the customers. Waited about 15min when another employee came and asked what I was there for. I explained that I wanted to have my iphone battery charged and was told that I would have to come back 3hours later. This will be the last time I visit this store as this was not my first bad experience with them. Service doesn’t seem high on their priorities.