istore disappoints a 7yr old, absolutely *******. They lost a client who could support forever

Worst experience that I have ever had in a phone shop. The Somerset-west mall branch staff are horrible. There compassion and general understanding on customer service is the worst out of any I have ever experienced. I couldn't get the service for my daughter who was so excited that she had saved up enough money for an iPad, I left unhappy and went across the way to computer mania who helped with a smile. Fixed the problem without me having to call a call center and not be helped because he isn't there to see the problem.