iStore Credit Card

<p>Applying for an iStore credit should be easy - So I thought. I really like the idea of upgrading to the latest iPhone annually as it becomes available, and having iCare for my device. So, I decided I would apply for the card to purchase my phone. After two applications, which were approved but took weeks to process I thought I finally had some success. I waited to hear when my card was ready for collection/delivery, but nothing came of it. I phoned the call centres multiple times. I sent numerous e-mails. But no one could get back to me or provide useful information. On one occasion, they could not even locate my application or my details on their system! I waited between 20-40 minutes each time being kept on hold. Transferred to various departments, only for me to be transferred to another one. Finally, I received a call saying my card was ready for delivery - only for the name on the card to be incorrect! A week later I am still waiting for any information. I was promised a new one would be delivered after the weekend, but after being kept on hold for 30 minutes I have decided to finally give up. I would not recommend you apply for an iStore credit card as the service is absolutely terrible! I do not know if it is iStore or Standard Bank. But it is not worth the trouble. I am extremely unhappy with the service! It seems as though no one competent works at the credit card division. Holding for ages and then being told they don't know what is happening, where the card is or when it will be ready - only for it to be incorrect really is such a waste of your time. Instead you should take your business elsewhere.</p>