1 reviews | Active since Mar 2015
iStore Cavendish Square
The service at the iStore in Cavendish is disgusting. Every time I have been there I have to wait over 15min to get any assistance. On Wednesday (7 April 2021) I was there to buy a phone on contract. The consultant told me that Vodacom was taking a while to get back to her and that it takes 24hrs to hear a response, so she will call me. That was Wednesday 7 April possibly around 14:30 - 15:00. It is now Friday (9 April 16:47) and I'm yet to hear anything from her. I had to call the Call Centre in order for them to put in a request for the consultant to call me, however, that also didn't work. I'm not sure if I don't know how to count 24hrs or what. But I am pretty sure I should've gotten a call as to whether or not Vodacom accepts the contract or not. Probably one of the worst services I have ever received.
