iStore Canal Walk, not great

iStore Canal Walk, not great service, such a pity. Did an online 'click and collect' in an attempt to save time. On arrival at the store, after I received confirmation that the order is ready for collection, I waited more than 30 minutes to be assisted, and even then it only happened after I asked twice, and then assistance, probably because I dared ask, was not friendly. This is very disappointing, especially after I received excellent service at Table Bay Mall in 2024 on every occasion I went there. It would be great if Table Bay Mall can get the same stock availability as Canal Walk.