JH
Jodi H

1 reviews | Active since Jun 2017

06 Jun 2017, 10:32

iStore Canal Walk: Bad Service & No Compensation

<p>About a month ago I went into a very busy iStore to do an upgrade to iPhone 7 Black 128 GB, after waiting almost an hour as there is only 1 Vodacom Consultant working on a shift I was told that the system was offline & I would need to come back. So after 15 times of being in & out of the store where systems were not syncing with one another ie: iStore system with Vodacom system. Tried calling iSupport to get in contact with the store & that was of no help either sa they put you on hold for almost 30 mins the line then gets cut & when you call back have to listen to an entire voice prompt only to have to explain yourself again to be put on hold again. Not once has the manager stepped in to assist his consultants as they are only to do so much with the lil power they have. Nobody has compensated me in anyway or offered any solutions. </p>

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