iStore Canal Walk - bad attitude

I booked a student training at iStore Canal walk for my brand new Mac Book, of which I had just spent R22 000.00, and when I arrived for the training session I was advised that the trainer had not arrived but would call me to reschedule. I never heard from the trainer or iStore again. The attitude of IStore is sadly very arrogant and once they have got your money they couldn't give a damn. The only assistance one can get is showing you to the till to pay for your goods.