iStore @ The Glen

Pathetic and uneducated staff. Out of almost 10 iStore employees, there are only two persons that can help you with cellular contracts.

I wanted to apply for a cellular contract. The one lady told me that i will need bank statements for 6 months. R224 later, I started with the application. She then asked if it was a new line or a add on line. I already have a contract with vodacom, so i only needed to add another line.

All of a sudden she didn't need the bank statements anymore. According to her it was my fault and that I should have asked.

It is her job to ask me the questions, not the other way round. *********** staff costs us time and money and it is unacceptable.

iStore South Africa, please wake up. You are losing clients at an alarming rate.