Istore

I couldn’t rate this store a zero and had to settle for a 1. Worst company to deal with! Unprofessional and slow. There is no proper communication internally and between the online team and stores. Im getting replies after I have returned the items in store!!!! Is there no communication?!!! After numerous phone calls and emails and even driving to various stores with different opinions and advice I finally managed to return my items at the Brooklyn store after 3 weeks! Paul the manager at the Brooklyn store took pity on me and helped me return the items. Im in the process of emailing Apple directly to complain about the third party Istore to ask if they can take the contract away from Istore and manage their stores directly.