iPhone Poor Service

I’m so disappointed in a brand I always thought so highly of.

I purchased my iPhone 6 Plus in 2017 on the 24th of August. This phone has been amazing but just over a week ago I woke up and my handset was saying no service and at times searching. How is it possible for a handset to be working, you wake up the next morning and it’s not ?

I took my phone to the myistore in Tygervalley and the gentleman there reset my network settings and basically reset the handset to its default settings. Once this was done, my handset was still showing no service. I asked him what is the process regarding repairs and he told me that iPhone will not repair my phone because I need to purchase a new one.

This was such a shocker because there must be some sort of repair process in place for a handset that is just under 2 years old. Whether it requires payment or not?

I then went onto google to search my issue and I’m not the only one with this type of issue. I have read several bad reviews regarding the no service issue on the iPhone 6. Many people blaming it on the antenna, many people complaining about the poor service by their iPhone store etc.

My plea is to please come back to me with advice as to how to fix my phone. It’s been a week of going between myistore and my network carrier and according to my network carrier there is no issue because my SIM card works quite fine in other handsets.

Please can I get a response of substance