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<p>My boyfriend took his phone to Woodlands iStore after no help from his service provide(saying the phone is faulty). He asked istore when wxplaining the problem to make sure no changes was made as he has not backed up his phone. After waiting around to see if the tech could resolve the problem instore we noticed that firstly the tech was more concerned about his lunch (11am in the morning) then helping us and the person whom he instructed to assist us (only a trainee) wiped all the phones contents, with poor apologies and excuses they still could not give us any answer to why the phone could not receive signal eveb though 3g was available except that the carrier service could be wrong. The couple standing next to us had the same problem, booked their phone in for 2weeks and still no results? </p> <p>Iphone is not cheap and there booking fees are outrageous for the bad service they provide.</p> <p> </p>